In the highly specialized field of valve automation, VanAire is more than just a manufacturer. The company is one of the key leaders of engineering excellence while also being a beacon of company culture. Setting the tone in the valve industry through its commitment to continuous improvement, quality, and harboring a culture that values curiosity and lifelong learning, VanAire sets an industry benchmark for transforming the valve industry.
Valve World Americas had the pleasure of speaking to Tony Lambert – Co-Owner, Steve Soderman – Co-Owner, CEO, Quality Manager and Eric Miller – Co-Owner & Vice President of Manufacturing regarding VanAire’s legacy of quality, fostering a collaborative culture, educational initiatives, and superseding industry standards.
After working closely with several customers and valve distributors in the early 1990s, Richard VandeVusse, the founder of VanAire, started the company’s manufacturing journey. For over thirty years, its focus on providing reliable solutions that exceed customer expectations and its eagerness to continually improve its process has made it one of the leading sources for the valve and automation industry.
When asked about the company’s secret to continuously surpassing customer expectations, Tony Lambert, Co-Owner & Vice President of Automation explained its approach to customer feedback. “Embracing technology changes and questioning established processes have become our bread and butter,” he said. “Approaching customer feedback with an open mind is the reason why VanAire does not simply say ‘this is the way we have done it for years’. It is because we revisit our processes, even if one customer provides us with feedback that can improve the way we do things,” he added. Customer feedback is a driving force for change. This mindset ensures the company remains at the forefront of innovation, continuously improving its engineering abilities and services to meet the changing needs of the industry.
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